FAQ: Video Plus Print Video Mailers

FAQ: Video Plus Print Video Mailers

Video Mailers are custom video brochures packaged in branded mailer boxes, designed to deliver engaging video messages directly through the mail.

Q: What is a Video Mailer and how does it work?
A: A Video Mailer is a video brochure packaged inside a fully branded mailer box. When mailed, the recipient opens the box to reveal a brochure that plays a video instantly, creating a memorable unboxing and communication experience.

Q: How are Video Mailers different from standard Video Brochures?
A: A Video Brochure is usually handed out in person, while a Video Mailer is built for mailing. Video Mailers include a protective, fully customized mailer box, ensuring safe delivery and a cohesive brand presentation.

Q: What customization options are available with Video Mailers?
A: Video Plus Print allows you to customize the brochure size, screen size, memory, finish, button functions, and the mailer box itself. Both inside and outside of the box can be printed with your brand messaging and graphics.

Q: Can the mailer box design be fully branded?
A: Yes. The mailer box is a major part of the impact. We can print your artwork, slogans, and designs on both the interior and exterior, so your recipient gets a branded experience from the moment the package arrives.

Q: What is the typical turnaround time for Video Mailers?
A: For most orders under 300 units, production takes about 3–4 weeks. Larger runs may require 4–5 weeks, including custom mailer box manufacturing.

Q: What are the fulfillment services you provide?
A: Video Plus Print can handle U.S. fulfillment, including address validation, labeling, packaging, and postage, saving you time and logistics headaches.

Q: What does fulfillment cost?
A: Fulfillment pricing is tiered: $2.00 per piece for up to 300 units, $1.50 per piece for 301–1000, and $1.20 per piece for 1000 or more. VPP does not do door to door mailing, however these are industry standards.

Q: Do you ship internationally?
A: Video Plus Print manufactures globally, but ships a large qty of customers within the USA. For international mailings, we recommend working with a local mail house.

Q: How are Video Mailers shipped?
A: In the U.S., we generally ship using FedEx express. Each Video Mailer is securely packaged for safe delivery to your door and to your customers.

Q: Can tracking numbers be provided for shipments?
A: Yes. Every Video Mailer shipment includes a tracking number so you can monitor delivery progress in real time.

Q: What happens if a Video Mailer is undeliverable?
A: Video Plus Print ensures 100% delivery to your office within the USA. No questions asked. 

Q: How much do Video Mailers typically weigh?
A: On average, Video Mailers start at around 5 ounces, though weight varies depending on brochure size, screen size, and the type of mailer box used. We can provide weight estimates when quoting to help with postage planning.

Q: Can inserts or extras be included inside the mailer box?
A: Yes. Business cards, letters, product samples, or additional printed materials can be included, provided they fit securely. Just let us know when ordering so the design can account for them.

Q: What memory capacities are offered with Video Mailers?
A: Memory options include 128MB, 256MB, 512MB, 1GB, 2GB, 4GB, and 8GB. The choice depends on how many videos or the length and quality of the content you want to include.

Q: Are Video Mailers durable enough for mailing?
A: Yes. The protective mailer box is designed to keep the brochure secure during transit. Combined with quality materials from Video Plus Print, your message arrives intact and impactful.

Q: What are the best practices for designing Video Mailers?
A: Strong Video Mailer campaigns use bold box graphics to build anticipation and ensure the video content immediately engages the recipient. We recommend clear calls to action both in print and in video.

Q: Are there different styles of mailer boxes?
A: Yes. Video Plus Print can create a variety of box types, including tuck-end boxes, rigid boxes, and unique closure designs. We’ll work with you to match your campaign goals.

Q: Can Video Mailers be reused by recipients?
A: Yes. Since the brochure inside has a rechargeable battery and updatable memory, recipients often keep and replay the content, extending the life and impact of your campaign.

Q: Why should companies choose Video Mailers from Video Plus Print?
A: As a direct manufacturer, Video Plus Print delivers high-quality Video Mailers with factory-direct pricing, full customization, and global experience. Our products help brands stand out in competitive markets with powerful storytelling tools.

Q: What industries benefit most from Video Mailers?
A: Video Mailers are widely used for product launches, healthcare communications, financial services, training initiatives, and luxury retail. They’re ideal for any brand that wants to create a memorable impression through the mail.

Get A FREE Video Mailer Quote!

How to I order? Fill out the online form, call 214-932-4030 or email us

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