Video Formats
How to update video files
Check out the videos below which show you how to format your videos for uploading them into our embedded LCD video display screens. Some products may require different video formatting specifications depending on the LCD Screen sizes. You can also send us your video files and we can ensure that they are in the proper format and quality to ensure your target customers get a beautiful, captivating viewing experience. Please contact our offices nearest to you to get assistance on functionality of our products.
Video Formats for Video Plus Print Products
Uploading your video should be simple.
And it is.
Every Video Plus Print product is designed to work with common video formats.
No special software.
No complicated steps.
Just plug in, upload, and play.
This page explains exactly which video formats work best and how to prepare your video for perfect playback.
How to Upload Videos to Video Plus Print Products
Uploading is easy.
Open the product.
Connect it to your computer using the USB cable.
The device appears like a USB drive.
Drag and drop your video file.
Safely eject the device.
Close the product.
Open it again and the video plays.
No apps required.
No internet needed.
No technical skills needed.
Can Videos Be Updated Later?
Yes.
All Video Plus Print products are reusable.
You can replace videos anytime.
You can add new videos.
You can delete old files.
This makes video-in-print ideal for ongoing campaigns, sales teams, and product updates.
Multiple Videos and Button Controls
Many products support multiple buttons.
Each button can trigger a different video.
This allows you to include:
Product demos
Company overview videos
Training content
Language options
Chapter selections
Video Plus Print programs the button layout during production.
File Naming Tips for Smooth Playback
Simple file names work best.
Avoid special characters.
Avoid long file names.
Use clear names like:
video1.mp4
intro.mp4
product-demo.mp4
This helps the system recognize files correctly.
Common Video Format Issues and Fixes
If a video does not play, it is usually one of three things:
Wrong format
File size too large
Unsupported codec
Converting your video to MP4 solves most issues.
Lowering resolution can also help.
Our team can assist if needed.
Why Video Plus Print Products Are Format Friendly
We design our products to be user-friendly.
We support standard formats on purpose.
This removes friction for marketing teams and creators.
You should focus on your message.
Not on technical hurdles.
That’s why our products work straight out of the box.
Need Help Preparing Your Video?
If you’re unsure about formats, resolution, or setup, we can help.
Our team reviews files daily.
We preload videos for most customers.
We test every unit before shipping.
Your video works when it arrives.
That’s the goal.
Video Formats FAQs
Q: What video format works best for fast playback on Video Plus Print products?
A: MP4 files provide the fastest load time and smoothest playback across all Video Plus Print products.
Q: Do different Video Plus Print products require different video formats?
A: No. Video Brochures, Video Mailers, Video Boxes, Video Folders, and Video Books all support the same standard video formats.
Q: Can Mac and Windows users upload videos the same way?
A: No. Video Plus Print products connect as a USB drive and work the same only on Windows computers.
Q: Will my video automatically loop when it finishes playing?
A: Looping depends on how the product is programmed. Video Plus Print can set videos to loop or stop after playback.
Q: Can I upload videos directly from a USB stick?
A: Videos must be transferred from a computer, but you can copy files from a USB stick onto the product through your PC computer.
Q: Does video orientation matter for playback?
A: Yes. Videos should be formatted in landscape mode to match the built-in screen orientation. If your product has a portrait LCD screen, then your video would match this format.
Q: Is there a maximum file size per video?
A: File size depends on memory capacity. Video Plus Print helps match memory size to your video length during production.
Q: Can I include subtitles or captions in my video?
A: Yes. Subtitles should be embedded directly into the video file before uploading.
Q: What happens if I upload multiple videos without buttons?
A: The system will play the default video. Video Plus Print recommends button controls for multiple video files.
Q: Can videos autoplay without sound?
A: Yes. Videos can be programmed to start muted or with sound depending on your preference.
Q: Does internet access affect video playback?
A: No. All videos play directly from internal memory and do not require Wi-Fi or data connections.
Q: Can I adjust the playback order of videos?
A: Yes. Playback order can be set during production or adjusted by renaming files.
Q: Are animated videos supported?
A: Yes. Animated videos play the same way as live-action videos as long as they are in a supported format.
Q: Will video quality drop after uploading?
A: No. Video Plus Print products play your uploaded file without additional compression. VPP tests the quality of the videos before uploading them into each device.
Q: Can I test my video before sending products to clients?
A: Yes. Always test playback after uploading to confirm sound, resolution, and timing.
Q: Do Video Plus Print products support background music?
A: Yes. Background music works well as long as audio levels are balanced properly.
Q: Can I include silent videos for display purposes?
A: Yes. Silent videos are supported and commonly used for trade shows or quiet environments.
Q: What happens if I accidentally delete a video?
A: You can simply re-upload the video by reconnecting the product to your computer.
Q: Can videos be password protected?
A: Video files themselves are not password protected, but access is controlled by physical possession of the product.
Q: Does Video Plus Print check video compatibility before shipping?
A: Yes. Video Plus Print tests all preloaded videos to ensure proper playback before delivery.
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